1. Purpose
This policy establishes the rules regarding changes to user names and email addresses associated with our services. It ensures the integrity and security of user accounts and helps us maintain accurate records.
2. Policy Statement
Once a user has registered their name and email address with our website, these details cannot be changed through the user interface. Any requests for changes must be directed to our team.
3. Scope
This policy applies to all registered users of https://thevacamp.net and covers the following:
- User Names
- Email Addresses
4. Policy Details
4.1 User Names
- The name provided at the time of registration will be permanently associated with the user's account.
- Users are advised to carefully consider their choice of name during the registration process.
- If a change of name is required, the user must contact our team at info@thevacamp.net.
4.2 Email Addresses
- The email address provided at the time of registration will be permanently associated with the user's account.
- Users must ensure they have access to the email address they provide and that it is valid and active.
- If a change of email address is required, the user must contact our team at info@thevacamp.net.
5. Process for Requesting Changes
- To request a change of name or email address, users must send an email to info@thevacamp.net from the registered email address associated with their account.
- If the registered email address is no longer accessible, the user must provide proof of identity and ownership of the account. This may include:
- A government-issued ID or any valid ID
- Security questions or other account verification details
- Any other form of verification deemed necessary by the team
- The request must include the user's current registered name and email address, as well as the new name or email address to be updated.
- Our team will review the request and may require additional information for verification purposes.
- Users will be notified of the outcome of their request within 3-5 business days.
6. Exceptions
There are no automatic exceptions to this policy. All requests will be handled on a case-by-case basis by our team.
7. Enforcement
Failure to adhere to this policy may result in the suspension or termination of the user’s account.
8. Contact Information
For questions or further information regarding this policy, please contact info@thevacamp.net
