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Nikoo Del Mundo

Personal Summary

I've been in the BPO industry for 8 years and have had sales and technical experience for email, chat, and phone support. Also, I've been a team manager for the past two years. Being a team manager is a challenging role that requires a multitude of skills and responsibilities. I have experience as well as being a virtual assistant for an account called GTA as part of customer service for nearly a year. It's really fun working for an industry like this.

Licences & Certifications

VA199 (Virtual Assistant Courses)

The VA Camp
Apr 2024 - Current

Skills

Customer Service (Email & Chat)Administrative TaskCommunication SkillsCopywritingVirtual Assistant