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ELIJAH D. TANCIO

CRM Support Manager

Personal Summary

As a CRM Support Manager, I’m all about helping my team/department make the most of their CRM systems. I focus on improving workflows, solving CRM platform problems, and ensuring clients get the best experience with platforms like AgencyZoom, InsuredMine, HubSpot, Zapier, Cognitoform, Jotform, and Gravityform. I specialize in bridging the gap between technology and customer satisfaction. Outside of work, I’m passionate about music—whether it’s playing piano, strumming my guitar, or just enjoying a game of billiards with my friends.

Education

Bachelor of Science in Information Technology

University of Mindanao
Finished 2016

Licences & Certifications

VA199 (Virtual Assistant Courses)

The VA Camp
Apr 2024 - Current

Career Service Professional Eligibility

Civil Service Commission
Dec 2018 - Current

National Certificate II in Computer Hardware Servicing

Technical Education and Skills Development Authority
Aug 2014 - Aug 2019

Skills

CRM SpecialistEmail ManagementSocial Media ManagementVirtual AssistantWordpressCRM SupportCanva