I have about 10 years of experience in customer service, outbound calling, candidate outreach, customer support, and administrative coordination. I specialize in building strong recruitment pipelines, pre-screening candidates, and securing high-quality appointments through persuasive, professional communication. Throughout my career, I have consistently delivered high metrics, managing 300–1000 outbound calls, generating leads, and scheduling qualified meetings for sales and recruiting teams. My background includes working with staffing firms, real estate teams, concierge services, and corporate support operations—giving me a strong understanding of fast-paced, KPI-driven environments. I am highly organized, detail-oriented, and able to work independently while managing multiple tasks such as scheduling, data entry, sourcing, inbox management, and CRM updates. Tools I’m proficient in include Salesforce, JustCall, Calendly, Google Workspace, Microsoft Office, Nowsta, Slack, Asana, Notion, and more. What sets me apart is my ability to communicate clearly, build rapport quickly, and convert outreach into meaningful conversations.
